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  • PADemD (627 posts)
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    Unable to log in on cell phone

    I reset my password on my pc, and attempted to log in, without success, on my cell phone.  Help!

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  • Deadpool (4622 posts)
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    1. Did you get an email…

    notifying you of a password change?

    • PADemD (627 posts)
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      2. Yes

      I logged out on both the pc and cell phone and then changed my password on the pc and logged in.  When I tried to log in on my cell phone, I kept getting an error message that the password was incorrect.

      The reason I changed my password was because I was logged out on my cell phone and JPR would not accept what I thought was my password.