The report by the Government Accountability Office says there were 54,184 completed applications between May 2018 and May 2019 for the Temporary Expanded Public Service Loan Forgiveness Program (TEPSLF). Out of those, 53,523 were denied and only 661 were approved.
Congress expanded the program in 2018 to help students who were having trouble securing loan forgiveness through the Public Service Loan Forgiveness (PSLF), a program created in 2007 to forgive federal loans for students who works in certain public service jobs for at least 10 years while making payments. Congress set aside $700 million for the program’s extension — and just $27 million of that has been used.
The temporary forgiveness program was intended to help borrowers who were on repayment plans that were ineligible with the original PSLF program.
But the Government Accountability Office report says the Education Department’s process for this is “confusing” and “not clear to borrowers,” leading to the mass rejections.
According to the report, some of the Education Department’s key online resources for borrowers don’t include information on the expanded program, and the agency doesn’t require federal loan servicers to include that information on their websites, either.
Jesus: Hey, Dad? God: Yes, Son? Jesus: Western civilization followed me home. Can I keep it? God: Certainly not! And put it down this minute--you don't know where it's been! Tom Robbins in Another Roadside Attraction